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Service & Support

Learn how to contact your local Blue Cross and Blue Shield company, as well as other key areas.

For general inquiries and questions about the Service Benefit Plan, our overseas and pharmacy coverage or fraud assistance, you can call us toll-free nationwide.

  Have questions? Review our FAQs.

National Information Center

1-800-411-BLUE (2583)

Weekdays from 8 a.m. to 8 p.m. Eastern Time (excluding holidays)

Call the National Information Center for information about your benefits and services, FEP incentive programs, our supplemental dental and vision plans, to speak with the MyBlue Contact Center or for assistance with our online tools.

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local BCBS company.

Overseas Information

Pharmacy Information

Fraud Information

Contact your local BCBS company

For specific questions regarding your benefits, including claims, prior approval and
care management, get in touch with your local BCBS company.